Shipping Information

Last Updated: 13/11/2025

Thank you for shopping with FabInventora, operated by Kujala Singh PTY LTD. This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered.

By placing an order on our website, you agree to the terms described below.

SECTION 1 – ORDER PROCESSING TIME

All orders are processed within 1–3 business days.
Processing time may extend during:

  • High volume seasons

  • Holidays

  • Inventory delays or verification checks

Orders are not processed on weekends or public holidays.

If there will be a significant delay in shipment, we will contact you by email.

SECTION 2 – SHIPPING TIMES

Shipping times may vary depending on your location, courier delays, customs clearance, and product availability. Estimated delivery times:

  • Australia & NZ: 5–10 business days

  • USA & Canada: 6–12 business days

  • UK & Europe: 7–15 business days

  • Asia: 6–12 business days

  • Rest of the world: 7–20 business days

Please note: These are estimates, not guarantees.

SECTION 3 – INTERNATIONAL SHIPPING & CUSTOMS

We ship globally. However, each country has different customs rules.

You understand that:

  • Customs, import duties, taxes, or fees may apply depending on your country.

  • These charges are not included in the product or shipping cost.

  • Customers are responsible for paying any customs or import fees required by their country.

FabInventora is not liable for delays caused by customs officers or global shipping disruptions.

SECTION 4 – ORDER TRACKING

Once your order is shipped, you will receive an email with:

  • A tracking number

  • Courier details

  • Tracking link

Tracking updates may take 24–72 hours to reflect in the system.

SECTION 5 – WRONG ADDRESS OR INCOMPLETE DETAILS

It is the customer’s responsibility to provide the correct shipping information.

We are not responsible if:

  • A package is lost due to an incorrect address

  • A courier cannot deliver due to incomplete address

  • The customer fails to update address before shipment

If the order returns back to us due to incorrect address, customers may need to pay reshipping fees.

SECTION 6 – FAILED DELIVERY ATTEMPTS

Couriers may attempt delivery multiple times. If:

  • The courier cannot reach you

  • The package is returned due to failed delivery attempts

Shipping fees may not be refunded, and re-shipping fees may apply.

SECTION 7 – LOST, STOLEN, OR DAMAGED PARCELS

FabInventora is not liable for:

  • Packages lost after delivery is marked as “delivered”

  • Stolen parcels

  • Damage caused by couriers or third-party shipping carriers

If your item arrives damaged, contact us within 48 hours with:

  • Order number

  • Photos/videos of the damaged product

  • Packaging images

We will review the claim and offer a suitable resolution.

SECTION 8 – MULTIPLE ITEMS IN ONE ORDER

In some cases, items may be shipped separately due to:

  • Different warehouse locations

  • Production timelines

  • Large or fragile items

You may receive multiple tracking numbers.

SECTION 9 – CANCELLATIONS AFTER ORDER IS SHIPPED

If you request a cancellation after your order has been shipped:

  • Cancellation is not guaranteed

  • Refusal of delivery may result in restocking or return fees

Please contact us immediately for assistance.

SECTION 10 – SHIPPING DELAYS

Shipping delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Courier restrictions

  • Unexpected global events

  • High volume of shipments

FabInventora is not responsible for delays outside our control.

SECTION 11 – CONTACT INFORMATION

For questions about our Shipping Policy, please contact us at:
📩 support@fabinventora.com